The Terms and Conditions is a legal contract between you being, an individual customer, user, or beneficiary of this service, and Sive Tech Supports (STS) having its registered office at Perundurai 638052.
While accessing, using, browsing or making a booking through SiveTechSupports.com, users have to accept that they have agreed to the terms and conditions of our portal. In case of any violation, SiveTechSupports reserves all the rights for taking any legal actions against them.
SiveTechSupports acts as an “Intermediary” solely to assist customers in gathering travel information, determining the availability of travel-related products and services, making legitimate reservations or otherwise transacting business with travel suppliers, and for facilitating travel requirements. You acknowledge that STS merely provides intermediary services in order to facilitate these services. STS is not the last mile service provider to you and therefore STS shall not be deemed to be responsible for any lack or deficiency of services provided by any person or entity including bus operator activity provider or similar agency, you shall engage, hire from the content available on the Site.
As a condition of your use of this Website, you warrant that:
Upon transacting on the Site, you will receive an e-mail from STS informing the status of your transaction on your registered email ID or the ID provided at the time of booking. You may also receive a SMS on your registered phone number. You are responsible for entering the proper and accurate contact details including your name, email ID, phone number to ensure that we can effectively communicate with you.
STS is not responsible to provide information on any change in bus schedules, cancellation, status of bus operator etc.
Any grievance regarding the service should be communicated as per the grievance policy laid out herein.
This Site is only for your personal use. You shall not copy, license, adapt, distribute, exchange, modify, sell or transmit any content or material from this Site, including but not limited to any text, images, audio, video or links for any business, commercial or public purpose.
Access to certain areas of the Site may only be available to registered members. To become a registered member, you may be required to provide certain details. You represent and warrant that all information you supply to us, about yourself, and others, is true and accurate.
You understand that except for information, products or services clearly indicated as being supplied by STS, we do not operate, control, or endorse any information, products or services on the Internet in anyway. You also understand that STS cannot and does not guarantee or warrant that files available for downloading through the Site will be free of viruses, worms or other code that may be damaging. You are responsible for implementing procedures to satisfy your particular requirements and for accuracy of data input and output.
STS may add, change, discontinue, remove or suspend any Content or services posted on this Site, including features and specifications of products described or depicted on the Site, temporarily or permanently, at any time, without notice and without liability.
Any information which is specifically mentioned by SiveTechSupports.com as Confidential shall be maintained confidentially by the user and shall not be disclosed unless as required by law or to serve the purpose of this agreement and the obligations of both the parties therein.
Products, services and contents including but not limited to audio, images, software, text, icons and such like (the “Content”) displaying on SiveTechSupports.com are the properties of this website. Any unauthorized copy & use of the trademark product & services without prior concern will be taken as larceny and strict actions may be taken against the concern person/organization/company.
STS is not responsible for any errors, omissions or representations on any of its pages or on any links or on any of the linked website pages. STS does not endorse any advertiser on its web pages in any manner. The users are requested to verify the accuracy of all information on their own before undertaking any reliance on such information.
The linked sites are not under the control of STS and STS is not responsible for the contents of any linked site or any link contained in a linked site, or any changes or updates to such sites. STS is providing these links to the users only as a convenience and the inclusion of any link does not imply endorsement of the site by STS.
STS may send booking confirmation, cancellation, payment confirmation, refund status, schedule change or any such other information relevant for the transaction, via SMS or by voice call on the contact number given by the user at the time of booking; STS may also contact the user by voice call, SMS or email in case the user couldn’t or hasn’t concluded the booking, for any reason what so ever, to know the preference of the user for concluding the booking and also to help the user for the same. The user hereby unconditionally consents that such communications via SMS and/ or voice call by STS is (a) upon the request and authorization of the user, (b) ‘transactional’ and not an ‘unsolicited commercial communication’ as per the guidelines of Telecom Regulation Authority of India (TRAI) and (c) in compliance with the relevant guidelines of TRAI or such other authority in India and abroad. The user will indemnify STS against all types of losses and damages incurred by STS due to any action taken by TRAI, Access Providers (as per TRAI regulations) or any other authority due to any erroneous compliant raised by the user on STS with respect to the intimations mentioned above or due to a wrong number or email id being provided by the user for any reason whatsoever.
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